done something spectacular to resolve a customer problem

>The Ideal Borrowing Option for Your Business
Posted by herofincorp on September 19th Cheap NFL Jerseys Free Shipping , 2017


With the ease of doing business in the country and the various incentives offered by the government, there is a constant growth in the number of startups in the nation. Various types of businesses are emerging that cater to the changing needs of the consumers. In order to expand a business or to make the most of the business opportunity, finance is extremely important. Small business financing is a form of financing suitable for small and medium businesses. A business needs working capital in order to sustain in the industry. In addition, for a business to expand Cheap NFL Jerseys China , it is necessary to have adequate funds to reach out to customers in a different geographical market.





Small business loans can be applied for by individuals, public company, private company or proprietorship. The applicant should have completed at least three years in the business and the business should be profitable as per industry norms. In addition, it helps if the applicant has a good credit history. Timely payment of past dues ensures that the applicant has a good credit history that is essential for quick sanction of loans in the future. Small business loans have tenure of 12 months to 48 months Cheap NFL Jerseys , depending on the loan amount and the applicant’s profile.

When it comes to small business financing, there are Banks and Financial Institutions in addition to NBFCs and regional institutions as well. It is important to research and compare the interest rates offered by different lenders in order to find the best rate for your business. The documentation is simple and the entire process is transparent. Documentation for the application includes identity proof, address proof, signature verification Cheap Jerseys Free Shipping , photographs, audited financial statements and pro forma income statement and balance sheet of the business. The decision to sanction the loan will be purely based on the profile of the applicant and viability of the business to generate profits in the future. There is also an option to prepay the loan in the future, thus providing all the flexibility to the borrower. Prepayment of loan will save you from the interest payments in the coming months. With hassle free online transactions, payment of EMI is quick and easy. There are no additional costs involved except for a processing fee of 2% of the loan amount. The entire process is quick and transparent Cheap Jerseys From China , if the documents are in place; the loan is approved within a period of 10 days.

Small business financing has become a go to option for small business owners who are looking to expand their business and reach out to new customers or to enhance the technology with the purchase of new equipment. In order to achieve the long term goals and serve the business purpose, financial aid in the form of a loan is easily available through Banks and Financial Institutions. The entire process is convenient and hassle free. With a transparent process and a minimal documentation requirement, the loan will be sanctioned in no time.


Why?


Why should you bother?


A couple of little business statistics have stayed firmly in my business thoughts ever since I came across them almost 10 years ago.


1. A 5% improvement in customer retention could add between 25% and 125% to your bottom line.


2. Companies with good service records grow twice as fast as those with poor service records.


WOW!


What an opportunity!


No expensive marketing. No gimmicks. Just give good service and watch your profits grow.


How?


Firstly, involve your people.


Make sure that everyone knows what's going on. And why this is important.


Ask for their ideas and suggestions. This is so much more powerful than you telling them how to do it.


Involve everyone from the tea lady down. Remember that the most important people from a customer's point of view are in the front line. They are the ones on the security gate Cheap Jerseys , at the counter, delivering the products. This needs the support of senior management. But it needs the involvement of everyone! And it has to be delivered by the front line.


Brainstorm. Here are some key threads that might get you started:-


1. What can you do to make the experience for your customers as complete as possible from start to finish?


Think through in detail exactly what a customer experiences. From the first moment that they hear about your business through making a call, coming to see you, parking their car, getting in the door, making that first purchase, getting advice etc. etc. Think it through in minute detail. Think about how they might feel how you can enhance the experience at every stage.


2. Create hidden depths.


Create things that customers might not see every time that they visit. But little things that they might pick up on as they come back to you more often.


For instance, nice flowers in reception could create a great first impression. But how about if one of your customers wants to use the washrooms? Some nice perfumes would make it pretty special.


And what about when customers leave your business? Or when they get back home? What can you do that will really cement their experience?


3. How could you respond to complaints that you receive?


Complaints are a fabulous opportunity and should be treated like nuggets of gold!


It's always nice to get good feedback. But complaints are an opportunity to do it even better. And remember#7# 70% of customers who have had a complaint resolved to their satisfaction are more loyal than they were before the complaint arose.


Very often winners of The WOW! Awards have done something spectacular to resolve a customer problem. Not necessarily money or compensation. But something more valuable. Something that shows they really care.